A humble suggestion to telcos

A humble suggestion to telcos

Dear Editor,

Many subscribers continue to storm the offices of service providers as the deadline for the SIM Card re-registration approaches. I have been an advocate relative to extension of the process considering that many citizens were still facing challenges in getting the Ghana Card which is the key requirement for the re-registration.

That notwithstanding, I have noticed how the telecom service providers insist that subscribers come in person to their various offices to complete the process. This, I believe could have been done differently.

I am not conversant with the kind of verification system the service providers use but whatever be the case, I may be more convenient if telecom companies decentralise the so-called authentication/verification procedures.

Just as is done in the case of mobile money services, I suggest the telecom companies provide the verification devices to accredited vendors at vantage points so subscribers can easily complete the registration process without going to queue in front of any office.

Service providers must give this humble proposal a second thought to help ease pressure on subscribers and their staff.

Lucy Adomako,

East-Legon.

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